Payment:
All Prices are in US Dollars.
We accept Visa, Mastercard, Amex, Discover and, of course - Paypal.
PayPal is our preferred method, since faster processing time means faster service for you! If you don't have a PayPal account, don't worry! You can still pay us securely with your credit card using PayPal (and you don't even have to sign up for an account!) For helpful instructions on how to do this, please see our FAQ's page.
If you'd like to sign up for a PayPal account, you can visit www.PayPal.com - there is no cost, and you'll be set up in minutes.
Please note: We fully reserve the right not to ship to any non-confirmed paypal addresses.
Please also note when paying by Visa, MC, Discover, or American Express that your billing address and zip code must correspond with the billing address and zip code on file with the card issuing bank. If it does not correspond, we will not be able to process your order. If we are required to verify your address and payment information with the bank that issues your credit card, this will delay the processing of your order significantly.
Babygirl Boutique practices strict fraud prevention policies.
If your order appears fraudulent, we will ask you to provide us with further verification of your credit card. *Note: An email response from you is not a verification. We must have proof that you are the owner of the card before we will continue to process your order.
We also reserve the right to refuse service or cancel any orders that appear suspicious or fraudulent at our discretion. Thank you in advance for your cooperation and understanding.
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Shipping:
Please allow a 72 hour processing period after placing your order, in addition to the shipping times indicated below. We do not ship on weekends or holidays, but we do ship daily throughout the week.
If you need signature confirmation or insurance added to your package, you must arrange these extra services before you make your purchase.
We are not responsible for lost or stolen items, or anything that happens to a package once it is in the hands of the United States Postal Service.
Customers will receive a tracking number via email once their order has been shipped. Customers may track their parcels at http://www.usps.com. You will also be sent a link in your order confirmation email where you may check the status of your order on our site (which also contains a link to the usps.com website for viewing your status.) We're all about options, baby.
If it has been several days since you placed your order
and you have not received an email containing your tracking number or have yet to receive a package from us, DON'T PANIC!
Before you phone us or shoot us an email, please review your order to see if you ordered an item that has a longer than normal shipping time. This information is shown on each individual item page. If you have already done this, please contact us with the last 5 digits of your order # (after the dash.)
Domestic US Customers:
Orders are shipped via USPS Priority Mail with delivery confirmation. This includes APO/FPO addresses. Orders exceeding $100 in value, large orders, and orders purchased with American Express are shipped with Signature Confirmation - You will have to sign for your package.
Estimated delivery time for domestic orders is 3 days, once we have processed your order. Faster shipping is available by selecting Express Shipping upon checkout. Express Shipping is overnight or 2 day delivery, depending on your zip code.
International Customers:
International orders are shipped via USPS International Priorty (less than 4 pounds), or USPS Global Express (over 4 pounds) for most countries.
Estimated delivery time for Global Express is 3-5 days, 4-6 days for International Priority, and 7-10 days for standard international airmail service.
We ship to: Canada, the UK, Ireland, Scotland, France, Spain, Portugal, Italy, Germany, Sweden, Switzerland, The Netherlands, Denmark, Norway, Finland, Iceland, Austria, Belgium, Australia, New Zealand, Israel, South Africa, Korea, Japan and Singapore, and several other countries. We are always adding new countries to the list! Is your country not listed? Email us!
Add your desired items to your shopping cart, and
Calculate your shipping costs here!
What's that you say? What about your Free Shipping offers for orders over a certain amount?????
Please click here to get the full skinny.
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Returns & Exchanges:
Most Exchanges are due to fit issues. Please consult our sizing guides before ordering, and if you have any questions, don't hesitate to contact us. We're here to help! An email now could save you lots of hassle and additional postage later!
We will happily exchange items that don't fit, or extend a 100% in-store credit on any unsatisfactory items.
Sorry, no refunds.
Please send the items back within 14 days of receipt. Items returned after 2 weeks will be subject to a 25% restocking fee. No exceptions.
Please allow one to two weeks for your return to be processed.
No returns or exchanges accepted for lingerie items due to sanitary reasons. No exceptions! Items considered intimate in nature: Panties, thongs, bras, nightgowns, camisole sets, garters, camigarters, thigh highs, stockings, and socks.
Returned items must be in the same condition as you received them-- unworn, with tags still attached. Condition of returned items judged at our discretion.
If you wish to exchange an item, please send instructions with the item. Keep in mind that exchanges are subject to availability. Check the website ~ if the size you desire isn't listed, then we probably don't have it in stock. When in doubt, email us!
Additional shipping fees may apply for exchanges. We will contact you if further postage is required. Shipping fees are not refundable.
When returning footwear: Please don't apply labels or tape directly to the shoe box. If the box is destroyed, then we can't restock the shoes, and will be unable to accomodate your exchange request.
When returning swimwear: We will only accept swimwear for size exchange or store credit if the swimwear is unworn, tags attached, sanitary strip still in place, and if the item was tried on OVER undies. No exceptions!
Send your returns, along with a copy of your original invoice, instructions for an exchange or store credit, and any other relevant info, to:
Babygirl Inc.
3150 SE Belmont St
Portland OR 97214
Attn: Returns & Exchanges
(Note: This is a mailing address only; this is not where our warehouse is located. Please do not "stop by" if you are a resident or visitor to the metro Portland area as you will not find us here, only a friendly gal who meets and greets the USPS, UPS, Fed Ex, and DHL drivers.)
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Refused Packages / Cancelled Orders:
CANCELLED ORDERS: Customers are welcome to cancel their order prior to shipment. We must receive your request in writing via email within 2 hours after you place your order. Cancelled orders are subject to a 20% processing fee which will we charge to your credit card or payment method you used to place your order.
REFUSED PACKAGES: Once an order has shipped, we consider the transaction completed. Refusing a package does not entitle you to a refund. Refused packages are subject to a 20% restocking fee in addition to the cost of the shipping and handling because we have already incurred the cost of processing and shipping your order.
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Other Stuff You Should Know
A word about Babygirl Inc.'s Inventory. All of our clothing, lingerie, jewelry & accessories items are in-stock and ready to ship. 75% of the footwear & costume styles you see on our site are in-stock and ready to ship; However please note: some sizes / styles require us to order them directly from the distributor (particularly with Pleaser USA & Demonia styles) which will extend your wait time for receiving your item from 7 - 15 days, sometimes shorter. And due to the handcrafted way Jen, the designer for Revamp, makes her Hot Rod Handbags, some Revamp Productions purses may take up to 3+ weeks to be delivered.
If you see an item that is "Temporarily Sold Out" it means that we plan to re-stock when it becomes available again from the manufacturer. If an item is truly no longer available, we take it off the site. We have many styles that we re-order on a continuous basis. Also, we always try to order items in a range of sizes since, as we know, there are all shapes and sizes of girls out there. We have received a lot of feedback that we should order more items in large sizes and/or plus sizes. We always try to do this. The problem is that these are the most popular sizes. If what you see is only available in a small or medium on the site, that usually means the larger sizes have sold out and not that we only ordered it in the smaller sizes. Please shoot *us* an email to see if the item in which you are interested is still available in your size. **Spanks!!**
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Privacy Policy:
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information. You can be rest assured that we will NEVER share your information with any third party whatsoever.
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Legal Notices: ACCESSING, BROWSING OR OTHERWISE USING THE BABYGIRLBOUTIQUE.COM SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS SET FORTH ON THIS PAGE, SO PLEASE READ THIS PAGE AND OUR FAQ'S PAGE CAREFULLY BEFORE PROCEEDING.
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